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ISM LEAD Prüfungsplan:

Thema	Einzelheiten
Thema 1	Stakeholder Engagement: The section covers cooperating and communicating effectively with internal and external stakeholders impacted by supply chain choices.
Thema 2	Systems Capability and Technology: This domain covers developing talent and expanding skill sets among the supply management group members.
Thema 3	Risk and Compliance: This domain covers identifying, assessing, and mitigating potential threats while ensuring adherence to regulations in supply management.

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ISM Leadership and Transformation in Supply Management LEAD Prüfungsfragen mit Lösungen (Q130-Q135):

130. Frage
A supply management department is frequently cited by auditors for noncompliance with internal controls, even though the department continually tries to improve its performance. Which of the following should the department manager do FIRST to address this situation?

A. Expand employee training on policies and procedures
B. Ask the auditors for additional justification
C. Reevaluate policies and standard operating procedures
D. Conduct pre-audit performance reviews

Antwort: C

Begründung:
* Identification of Issues: Frequent citations for noncompliance suggest systemic issues within current policies and procedures.
* Policy Reevaluation: The first step in addressing these issues is to conduct a thorough review of existing policies and standard operating procedures (SOPs) to identify any gaps or inefficiencies.
* Root Cause Analysis: Reevaluating policies allows the department to determine the root causes of noncompliance and develop targeted improvements.
* Stakeholder Involvement: Engaging with stakeholders, including auditors and staff, during the reevaluation process ensures that the revised policies address practical concerns and compliance requirements.
* Continuous Improvement: Implementing updated policies and procedures establishes a foundation for ongoing compliance and performance improvement.
* Reference: Internal control frameworks such as COSO (Committee of Sponsoring Organizations of the Treadway Commission) emphasize the importance of robust policies and procedures in maintaining compliance and operational efficiency.

131. Frage
A supply management department has recently received resignations from several important staff members. Exit interviews indicate that the primary reason for the staff members' departure was frustration over their expertise not being valued. They also viewed their work as repetitive and not an efficient use of their time or effort. Which of the following would be the BEST way for the department manager to improve this situation?

A. Convene a staff meeting to explain why current tasks are important to the company
B. Discuss the situation with counterparts in other departments and brainstorm solutions
C. Revise performance evaluation criteria to reward initiative
D. Consider motivational dimensions and redesign job descriptions where possible

Antwort: D

Begründung:
* Identify the core issue: The resignations were due to staff members feeling their expertise was undervalued and their work was repetitive.
* Best practice in leadership: According to leadership and transformation management principles, addressing motivational dimensions and job design is crucial. Theories like Herzberg's Two-Factor Theory emphasize the importance of job enrichment to enhance job satisfaction.
* Redesign job descriptions: This involves analyzing and altering job roles to make them more engaging and utilize employees' skills effectively. Techniques such as job rotation, job enlargement, and job enrichment can be employed.
* Empower employees: Giving employees a sense of purpose and ensuring their work is meaningful aligns with transformational leadership principles.
* Reference: "Motivation and Personality" by Abraham Maslow and "Work and Motivation" by Victor Vroom highlight the need for job redesign to improve motivation and productivity.

132. Frage
A training program for supply management staff has yielded positive results in several key areas, including enhanced supplier collaboration, lower inventory carrying costs, and better response to changes in forecast demands. The supply manager believes elements of such training could make cross-functional teams more effective if representatives from other departments were involved. This would require approval from top management. Which of the following is MOST likely to help the supply manager gain top management's support?

A. Alignment with organizational objectives
B. A comparison with best-in-class examples
C. Detailed graphics and data points
D. A champion in an allied department

Antwort: A

Begründung:
To gain top management's support for expanding the training program to include representatives from other departments, the supply manager should align the proposal with organizational objectives. Demonstrating how the training program supports the broader goals of the organization, such as enhancing cross-functional collaboration, improving efficiency, and driving innovation, will make a compelling case for approval. Leadership and transformation management documents stress the importance of aligning initiatives with strategic objectives to secure buy-in from top management. Reference emphasize that aligning training programs with organizational goals ensures that the proposed changes are seen as integral to the company's success and strategic direction.
Top of Form
Bottom of Form

133. Frage
Which of the following refers to the identification, analysis, determination, procurement and fulfillment of the goods and services an organization needs to meet short- and long-term objectives?

A. Supply management
B. Demand management
C. Category management
D. Project management

Antwort: B

Begründung:
Demand management refers to the identification, analysis, determination, procurement, and fulfillment of the goods and services an organization needs to meet short- and long-term objectives. It involves understanding and managing customer demand to ensure that the organization can meet its operational and strategic goals efficiently. This process includes forecasting demand, managing resources, and coordinating supply chain activities to align supply with demand.
Reference:
Lysons, K., & Farrington, B. (2012). Purchasing and Supply Chain Management. Pearson Education.
Chopra, S., & Meindl, P. (2016). Supply Chain Management: Strategy, Planning, and Operation. Pearson Education.

134. Frage
MNO Company's code of conduct severely restricts employee volunteer and charitable activities. MNO's supply manager is concerned that these restrictions could conflict with the ISM Principles of Sustainability and Social Responsibility. What should the supply manager do to address these concerns?

A. The supply manager should request an opinion from human resources on whether employee rights are being violated.
B. As there is no legal mandate for community action, the supply manager should not be concerned.
C. The supply manager should offer examples of how the company can help the community and seek to ease limitations.
D. The supply manager should follow a positive course by encouraging staff to be active in their neighborhoods.

Antwort: C

Begründung:
Understanding the Conflict:
MNO Company's restrictive code of conduct may conflict with the ISM Principles of Sustainability and Social Responsibility, which emphasize community involvement and ethical practices.
Addressing the Concerns:
Offering Examples: Demonstrates how community engagement aligns with company values and can enhance the company's reputation and employee satisfaction.
Providing concrete examples and benefits can help persuade company leadership to ease the limitations, aligning company practices with sustainability and social responsibility principles.
Rationale:
Proactive engagement and providing evidence-based examples foster a positive dialogue.
Aligns company policies with industry best practices and ethical standards without disregarding existing policies outright.
Conclusion: By offering examples of community engagement and its benefits, the supply manager can advocate for easing restrictions, promoting sustainability and social responsibility in alignment with ISM principles.
Reference:
ISM Principles of Sustainability and Social Responsibility
"Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause" by Philip Kotler and Nancy Lee

135. Frage
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